Change For The Better |
"Make sure you have a vice president in charge of revolution, to engender ferment among your more conventional colleagues"
David Ogilvy
Why do some
people embrace change while others resist it? What happens if an organisation
handles business as usual when the currents are constantly changing? What are
the consequences of not changing what you do in the midst of white water environments?
As organisations struggle to respond to the pressures of competition, you and
your work team have to learn to move quickly to attain higher standards and
increase productivity.
We focus on understanding and managing people during times of change, dealing
with resistance to change more effectively, communicating about change within
the organisation, using organisational events to manage transition, common errors
made during times of change, increasing team involvement, and putting together
a change action plan.
Our course shows you how to build a motivated, productive work force in a changing
environment.
Course topics
| Reasons for change | Viewing organisation as systems |
| Three levels of Performance | Information Technology |
| Market's impact | Ethical issues |
| Customer expectations | Absorbing the customer |
| Reinventing the leader | Project Planning and Team Creation |
| Goal-setting | Listening |
| Re-engineering Design | The dispensable employee |
| The indispensable employee | Mastering information |
| Fostering innovation | Stepping up the pace |
| Managing conflict | Redefining quality |
| Using feedback | The extended corporation |
| The learning loop | An integrated architecture |
| Specifying clear expectations for themselves and others. | Developing mutual respect and self-esteem. |
| Confronting and analysing lack of performance or achievement. | Practicing the skills for giving and receiving feedback. |
| Identifying ways of creating a working environment in which people welcome change. | Recognising how to encourage and motivate people to reach high standards. |
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| Duration 1 day | Cost per delegate £275.00 + VAT |