Prince2

Change For The Better

"Make sure you have a vice president in charge of revolution, to engender ferment among your more conventional colleagues"

David Ogilvy

Why do some people embrace change while others resist it? What happens if an organisation handles business as usual when the currents are constantly changing? What are the consequences of not changing what you do in the midst of white water environments?

As organisations struggle to respond to the pressures of competition, you and your work team have to learn to move quickly to attain higher standards and increase productivity.

We focus on understanding and managing people during times of change, dealing with resistance to change more effectively, communicating about change within the organisation, using organisational events to manage transition, common errors made during times of change, increasing team involvement, and putting together a change action plan.

Our course shows you how to build a motivated, productive work force in a changing environment.

Course topics

Reasons for change Viewing organisation as systems
Three levels of Performance Information Technology
Market's impact Ethical issues
Customer expectations Absorbing the customer
Reinventing the leader Project Planning and Team Creation
Goal-setting Listening
Re-engineering Design The dispensable employee
The indispensable employee Mastering information
Fostering innovation Stepping up the pace
Managing conflict Redefining quality
Using feedback The extended corporation
The learning loop An integrated architecture
Specifying clear expectations for themselves and others. Developing mutual respect and self-esteem.
Confronting and analysing lack of performance or achievement. Practicing the skills for giving and receiving feedback.
Identifying ways of creating a working environment in which people welcome change. Recognising how to encourage and motivate people to reach high standards.
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Duration 1 day Cost per delegate £275.00 + VAT